Intercultural Communication Management

» ... realizing the values and attitudes of others «

lntercultural Communication Management is the process of developing awareness, knowledge and skills in communicating across different cultures in business. lt isn‘t just to understand what correct behavior is; Iike bowing or shaking hands, but WHY people behave differently. How is project
management, decision-making, presenting, meeting, or selling different across cultures? What are the values and attitudes behind the actions of others?

Managers often ask questions like:
‘Why do they say ‘yes‘ on the phone and then don ‘t deliver what I asked for?‘

‘Why don‘t they answer my emails?‘

‘lf it doesn‘t work one way, why can ‘t they just try another way?‘

The reason is rooted in unspoken expectations in behavior, in otherwords, cultural differences.

In cooperation with us, our experts provide the answers.

Please do not hesitate contacting us concerning further information and for references

h.daemmrich@daemmrich.de